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PureComfort Apparel story

Made for Every Woman

We believe every woman deserves underwear that feels as good as it looks — comfortable, beautiful, and made to last. That's the PureComfort promise.

PureComfort founder story
Our Story

Born From a Search for Real Comfort

PureComfort Apparel was founded in 2018 in Manchester by sisters Claire and Sophie Hartley, who were tired of underwear that promised comfort but delivered discomfort. After years of disappointing experiences with mainstream brands — scratchy lace, tight waistbands, poorly fitting bras — they decided to build something better.

They spent 18 months researching fabrics, working with ethical manufacturers in Portugal, and fitting hundreds of real women across different body types. The result was a first collection of just 6 styles that sold out in 48 hours.

Today, PureComfort offers over 30 styles across briefs, bras, bralettes, and sets — all made from GOTS-certified organic cotton or seamless microfibre. We've helped over 150,000 women find their perfect everyday underwear, and we're just getting started.

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By the Numbers

Our Impact in Numbers

150K+Happy Customers
32Styles Available
4.9ā˜…Average Rating
100%Organic Cotton
0Plastic Packaging
XS–4XLInclusive Sizing
What We Stand For

Our Core Values

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Sustainability First

All our fabrics are GOTS-certified organic. Our packaging is 100% plastic-free and recyclable. We plant a tree for every order placed — over 50,000 trees planted so far.

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Ethical Production

Every garment is made in certified fair-wage facilities in Portugal. We audit our supply chain twice a year and publish our factory report publicly.

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Inclusive Sizing

We design for real women — all shapes, all sizes. Our range spans XS to 4XL for bottoms and 28A to 46G for bras, because comfort shouldn't have limits.

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Fabric Innovation

Our seamless technology uses 3D knitting to create underwear with zero uncomfortable seams. We invest 15% of revenue into R&D for even better fabrics.

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Community-Driven

Our customers shape our products. We run fit panels with 200+ women quarterly and every new style is tested by a diverse group before launch.

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Giving Back

1% of every sale goes to Period Poverty UK, ensuring that women everywhere have access to essential hygiene products. Over £45,000 donated to date.

The People Behind the Brand

Meet Our Team

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Claire Hartley

Co-Founder & CEO

Former fashion buyer with 12 years' experience. Passionate about sustainable fashion and inclusive design.

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Sophie Hartley

Co-Founder & Creative Director

Textile designer who spent 8 years working with luxury fabric mills across Italy and Portugal.

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Priya Mehta

Head of Product

Former intimates buyer at ASOS. Leads all product development and fitting with our diverse panel.

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Dr. Emma Walsh

Head of Sustainability

PhD in textile science. Oversees our supply chain audits and environmental impact reporting.

As Seen In

Press & Awards

VOGUE UK
ELLE
The Guardian
BBC Good Food
The Telegraph
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"PureComfort has genuinely reinvented the everyday brief. The seamless construction is flawless and the organic cotton is incredibly soft."

— VOGUE UK, Best Comfort Lingerie 2025

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Organic Cotton

GOTS certified